30-Day Guarantee! Your order must have been placed through our website or from our location in Lees Summit, Missouri in order to qualify. Thirty (30) day guarantee timeline is calculated from the ship date. If you are not satisfied with our products or services, simply contact Customer Service online and we will begin processing your refund and return. Merchandise returns must be received at our designated location on or before 30 days of ship date, and must include a return authorization number for refund. For order cancellations, Customer Service must be notified within 24 hours of order placement. Notifications after 24 hours may be authorized for return. Merchandise must be purchased originally from our website (includes orders from www.shopwop.com and www.gardengoose.com only) in order to receive a refund and/or to process a return. Please keep a record of your order number. Your satisfaction is important to us. We want to ensure you are absolutely delighted with our merchandise! See Return Policy for restocking fees on returns.

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